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Choose your meals, check deadlines, and make changes.
Check your order deadline
Check the change deadline for the delivery you want to manage under Order Status in Upcoming Orders. 1. Sign in and open Upcoming Orders. 2. Select the delivery date and the corre…
1 min readChange the meals in an upcoming order
You can change meal selections while the selected order is open for changes. Save with Confirm Order, then check the saved selections. 1. Open Upcoming Orders and select the deliv…
1 min readAsk about a change after your order locks
Contact support promptly if you need to change a locked or processing order. Self-service editing may be closed, and the order may be too far along to change. 1. Open the affected…
1 min readSkip one delivery
Skip the selected delivery before its lock deadline when you do not want that week's order. Check the date and household member carefully. 1. Open Upcoming Orders and select the d…
1 min readRestore a skipped delivery
You can restore a skipped delivery while it is eligible and before its displayed lock deadline. Check the saved order status after turning it back on. 1. Open Upcoming Orders and…
1 min readAsk about canceling an order already charged
Contact support promptly if you want to cancel an order that has already been charged. A locked or processing order may be too far along to stop. 1. Open the delivery in Upcoming…
1 min readCan I exchange a delivered meal?
If you received an incorrect meal, have a quality concern or want to ask about a delivered order, contact support so the team can review the issue. Include your delivery date, the…
1 min readTell us about a problem with your meals
Contact support with the meal name and delivery date if something about your meals did not meet your expectations. Specific details help the team review the right order and underst…
1 min readFind an upcoming delivery in your account
Sign in and open Upcoming Orders to find the delivery you want to review. Select the intended date and household member before checking or changing an order. Check the delivery da…
1 min readReport missing or incorrect meals
Compare the meals you received with the order for that delivery date, then contact support about any missing or incorrect items. - Your name and account email, sent privately. - T…
1 min read
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