EXPLORE THE HELP CENTER
Getting started
Meet Tough Cookies, explore our service, and get in touch.
Choose how many meals to order
Choose from the meal counts offered for your selected plan. Review the displayed quantity and price before confirming. 1. Open the plan options during signup. For an existing acco…
1 min readPlace your first subscription order
Start on the Tough Cookies website, check delivery availability for your address and review the plan and order details before confirming your subscription. The subscription continu…
1 min readCheck that your first order is saved
After choosing your first meals, save the selections and check the first delivery in Upcoming Orders. Selecting meals in the editor is only part of the process. 1. Make sure the s…
1 min readContact Tough Cookies support
Call 781-436-0235 or send us a message. Include your account name or email, order number if available, delivery date, and a short description of the issue. For a meal or packaging…
1 min readWhat is Tough Cookies?
Tough Cookies is a meal-delivery subscription service offering fresh, fully cooked prepared meals. Choose meals for your deliveries, then reheat each meal using the instructions su…
1 min readWhere are Tough Cookies meals prepared?
We prepare our meals in our kitchen just outside Boston. For a question about a particular meal or how it is prepared, contact support with the meal name. A kitchen location is n…
1 min readPropose a collaboration with Tough Cookies
Use the contact page to tell us about a collaboration. Choose Partnership where offered. Include who you are, your idea, relevant links, the intended audience, and any proposed ti…
1 min read
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