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Change the meals in an upcoming order

TC
Tough Cookies Help Center

1 min read

A chef preparing a fresh Tough Cookies chicken and rice meal

Overview

You can change meal selections while the selected order is open for changes. Save with Confirm Order, then check the saved selections.

Change your selections

  1. Open Upcoming Orders and select the delivery date and intended household member.
  2. Check Order Status to confirm that changes are open.
  3. Choose Change Meals.
  4. Add or remove meals and review the quantities. The total selected quantity must match the plan for that order.
  5. Choose Confirm Order before the displayed deadline and wait for the save to succeed.
  6. Reopen the same delivery and confirm that its meals and quantities match your choices.

If saving fails, follow the displayed message and recheck the order. Leaving the editor does not save your selections.

If Change Meals is unavailable

The order may be locked or processing. Contact support with the delivery date and the precise change you need. Late substitutions depend on the order's progress.

For a quantity change, use the guide to changing your ongoing meal count or requesting a change for one delivery.

Unpacking meals from a Tough Cookies delivery tote

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