Overview
Skip the selected delivery before its lock deadline when you do not want that week's order. Check the date and household member carefully.
Skip a delivery
- Open Upcoming Orders and select the delivery date and intended member.
- Check Order Status to make sure changes are open.
- Turn the order switch OFF.
- Wait for the change to save.
- Confirm that the selected delivery shows SKIPPED and says the order will not be processed.
If saving fails, the switch can return to its previous position. Check the final saved status.
If the switch is unavailable
Locked orders, past orders and orders that cannot be edited cannot be skipped through this control. Contact support about the specific delivery and wait for its outcome.
A skip applies to the selected delivery. For several delivery cycles off, see Pause your deliveries. Later weeks and the subscription remain separate.
