Overview
You can restore a skipped delivery while it is eligible and before its displayed lock deadline. Check the saved order status after turning it back on.
Restore the selected delivery
- Open Upcoming Orders and select the skipped delivery and intended member.
- Confirm the date and read its Order Status deadline.
- If the order switch is available, turn it ON.
- Wait for the update to save and confirm that the delivery is scheduled rather than skipped.
- Review the meals and quantities before the deadline.
If you cannot turn it on
A locked or otherwise ineligible order may not allow this change. If the delivery is excluded by an account pause, the pause may need attention first. Contact support with the date and status shown.
To return from an account pause, see Resume paused deliveries. For a deactivated account, see Reactivate your subscription. Restoring one delivery leaves other skipped deliveries separate.
