Overview
If you received an incorrect meal, have a quality concern or want to ask about a delivered order, contact support so the team can review the issue.
Tell us what happened
Include your delivery date, the meal name and a short description of the problem. For an incorrect item, include a clear photo of the meal label when available. Send your account name or email in the private support conversation.
The team will confirm the next step after reviewing the report. A replacement, credit or refund is not confirmed until you receive that response.
For missing or wrong items, see report missing or incorrect meals. For taste, portion or other quality feedback, see tell us about a problem with your meals.
To change meals for a future delivery, use the upcoming-order meal guide before that order's deadline.
