Overview
Check the change deadline for the delivery you want to manage under Order Status in Upcoming Orders.
Find the deadline
- Sign in and open Upcoming Orders.
- Select the delivery date and the correct household member, if more than one is listed.
- Read Order Status for that order's lock deadline and whether changes are still open.
- Complete and save any change before the displayed deadline.
Use the deadline for the selected order. An older email, reminder or screenshot may describe a different delivery or schedule.
If the order is locked
Editing controls may be unavailable once an order is locked or processing. Changes to future account settings may leave that order unchanged.
If the deadline is missing, unclear or has passed, contact support with the delivery date, the status shown and the change you need. Wait for confirmation before treating a late change as complete.
