Overview
Contact support with the meal name and delivery date if something about your meals did not meet your expectations. Specific details help the team review the right order and understand the issue.
What to include
- Your account name or email, sent privately.
- The delivery date and affected meal names.
- What was different from what you expected.
- Relevant photos, including the meal label when available.
For taste or portion feedback, describe the issue as clearly as you can. If you are concerned about the condition of the delivery, explain what you noticed and when you found the meals.
The team will review the report and confirm the next step. Any replacement, credit or refund needs to be confirmed directly.
For wrong or missing items, use report missing or incorrect meals. For a concern when the delivery arrives, see handle meals when your delivery arrives.
