Overview
Pause deliveries when you want a temporary break. Review the pause preview for deliveries that will still arrive and the actual return date before confirming.
Start a pause
- Sign in and open Account Settings → Account Actions.
- Choose Pause.
- Choose from the number of deliveries currently offered.
- Wait for the preview. Review any already-confirmed deliveries that will still arrive and the return delivery date.
- Check the scope. The pause screen says it applies to everyone on the account.
- Confirm the pause and check the successful result.
Use the return date in the preview. A number of delivery cycles may differ from the same number of calendar weeks from today.
Already-confirmed deliveries
A pause can leave confirmed or locked deliveries in place. Contact support promptly about a delivery that still needs attention.
If the preview fails to load or confirmation fails, check with support before assuming the pause is active. For one delivery off, see Skip one delivery.
