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Cancel your subscription

TC
Tough Cookies Help Center

1 min read

A chef preparing a fresh Tough Cookies chicken and rice meal

Overview

Use Deactivate in Account Actions to cancel your subscription. Complete the final confirmation and check the successful result.

Cancel your subscription

  1. Sign in and open Account Settings.
  2. Go to Account Actions and choose Deactivate.
  3. Follow the cancellation prompts and submit the final confirmation.
  4. Check for the successful account-deactivation message.
  5. Review Upcoming Orders for already-confirmed deliveries that remain.

Locked or processing orders

Deactivation can leave a locked or processing order in place and does not automatically refund it. Contact support about that delivery and wait for a confirmed outcome.

If confirmation fails or the account still appears active, send support the message shown. Leaving the cancellation page does not complete the cancellation.

For a temporary break, you can also pause deliveries.

Unpacking meals from a Tough Cookies delivery tote

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