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Change your ongoing meal count

TC
Tough Cookies Help Center

1 min read

A chef preparing a fresh Tough Cookies chicken and rice meal

Overview

Use the selected member's Plan Settings for an ongoing change to the number of meals. Check the affected orders after saving.

Change the ongoing quantity

  1. Open Account Settings → Plan Settings.
  2. Find the intended household member and choose Edit Plan.
  3. Choose a meal quantity offered for that member's plan.
  4. Review the plan and displayed price, then choose Update Plan.
  5. Read the update result, including any orders that could not be refreshed.
  6. Open the affected deliveries and check their counts, meal selections and totals.

Review existing deliveries

Locked, shipped or otherwise ineligible deliveries may keep their existing settings. A successful change to the member's defaults can also be followed by failures to update individual orders. Contact support about a reported failure or an order that does not match the intended result.

Reducing the count can remove meal selections. Review the remaining choices before the deadline.

If only one delivery should change, see Request a meal-count change for one delivery before using a control that can update future defaults.

Unpacking meals from a Tough Cookies delivery tote

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