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Change your saved delivery address

TC
Tough Cookies Help Center

1 min read

Unpacking fresh meals from a green Tough Cookies delivery tote

Overview

Update your saved delivery address in Account Settings, then review the result for each affected order.

Save the new address

  1. Open the account settings page and choose Delivery Settings. Quick settings on an upcoming order also link there.
  2. Add or edit the address, including the unit and necessary delivery instructions.
  3. Check the country, state and ZIP. If verification fails, correct the entries or contact support.
  4. Select the intended primary delivery address and save.
  5. Read the update result and inspect the address on each affected upcoming delivery.

Check which orders changed

The result can identify updated deliveries, locked deliveries retaining their old address and partial failures. Contact support about a delivery that still shows the wrong address or an update that failed.

A locked or routed delivery needs specific review. A saved address alone does not confirm a reroute. Billing-address changes are separate from delivery-address changes.

For a temporary change, see Request an address change for one delivery.

Unpacking meals from a Tough Cookies delivery tote

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