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Replace your payment card

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Tough Cookies Help Center

1 min read

A chef preparing a fresh Tough Cookies chicken and rice meal

Overview

Add the new card in Payment Settings, then set it as Primary. Confirm the result before treating the change as complete.

Add and select the card

  1. Sign in, open the account settings page and select Payment Method to open Payment Settings.
  2. Choose Add new card and complete the secure card form.
  3. After the card appears, open its menu and choose Set as Primary.
  4. Look for Primary card updated and check that the intended card has the Primary label.

Billing Address → Edit changes the billing address. Use Add new card to replace a payment card.

If an update fails, check whether the card was saved or made primary. Contact support with the error message if the result is unclear. Keep full card details in the secure payment form.

Changing a saved card does not confirm that a charge already in progress moved to it or that a failed payment was retried. Ask support about the specific order if needed.

Unpacking meals from a Tough Cookies delivery tote

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