Store meals and check the use-by date

Refrigerate your meals when they arrive and use the shelf life and use-by date printed on each meal label. Check each label because the dates and instructions can differ by meal.

Tough Cookies prepares meals to be eaten fresh. Keep each label with its meal and plan around the earliest use-by dates in your order.

Freezing is possible, but our meals are not sold as freezer food. We recommend enjoying them fresh. If you choose to freeze a dish, check its meal-specific guidance or ask support about that item before its label date. A refrigerated reheating method is not a verified frozen-meal method.

Send support the meal name, delivery date and a clear label photo. Describe any concern about the condition or storage history of the meal. A use-by date alone does not resolve a storage or condition concern.