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Ask about a medical dietary requirement

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Tough Cookies Help Center

1 min read

A chef preparing a fresh Tough Cookies chicken and rice meal

Overview

If you have a medical dietary requirement, review the exact meal’s ingredient and nutrition information and ask about anything unclear before ordering. A plan name or dietary option does not confirm that a meal meets your requirement.

Request the product information you need

Send support the exact meal name and the ingredient or nutrient detail you need checked. If you already have the meal, include the delivery date and a clear label photo.

For a nutrient limit, identify the nutrient and the amount you need clarified. An ingredient accommodation is a separate question from whether the whole meal meets that requirement.

If an allergy is involved, ask about the ingredients and preparation conditions before relying on a dietary label. A preference setting does not establish protection from allergen cross-contact.

See find a meal's ingredients and nutrition and choose a gluten-free or dairy-free option.

Unpacking meals from a Tough Cookies delivery tote

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